Elevate off campus drive 2024: Elevate Services is hiring Trainee – Information Technology through off campus Placement for Gurgaon. Candidates from BE/ B.Tech 2022, 2023, 2024 batch are eligible for the positions. Details are given below:
Elevate off campus drive 2024
|Trainee – Information Technology
|2022, 2023 batch
|Last Date to Apply
(Candidates should apply as soon as possible, before the link gets expired)
Always read details carefully before applying.
- Provide first contact support Receives and handles requests for service, following agreed procedures.
- Promptly allocates calls as appropriate
- Logs incidents and service requests and maintains relevant records
- Identities and classifies incident types and service interruptions
- Record incidents cataloging them by symptom and resolution Acts under guidance to record and track data for your services.
- Act as an escalation point for advanced or difficult help requests.
- Build rapport with internal and external customers
- Escalate incidents with accurate documentation to a suitable technician or vendor, when required
- Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken through to final resolution.
- Use remote tools and diagnostic utilities to aid in troubleshooting
- Research solutions through the internal and external knowledge base as needed.
- Install the software and ensure definitions are up to date.
- Test fixes to ensure the problem has been adequately resolved.
- Develop help sheets and FAQ lists for end users.
Qualification and Skills Required for Elevate hiring
- BE/B.Tech: 2022, 2023 batch
- Ability to communicate effectively (verbal and written) with multiple stakeholders to understand and resolve issues
- Experience with Microsoft Office tools, creating/maintaining excel
- Attention to detail and problem-solving ability
- Ability to analyze data and communicate ideas clearly
- Useful resume writing tips for freshers
Hiring Process of Elevate
- Application Screening
- Online Test
- Technical Interview
- HR Interview
For Regular Job Updates
Elevate is a law company, providing consulting, technology and services to law departments and law firms. The company’s multi-disciplinary team of legal professionals, business professionals, and technology professionals extend and enable the resources and capabilities of customers worldwide.
How to apply for Elevate off campus drive 2024 ?
Apply Link: Apply Now
Other Opportunities: Check here