Zoom off campus hiring drive 2024 | Service Engineer
Zoom off campus hiring drive 2024: Zoom is hiring Service Engineer – New College Graduates from 2021, 2022, 2023, 2024 batch through off campus placement for Bangalore. Candidates from BE/ B.Tech are eligible for the positions. Details are given below:
Zoom off campus hiring drive 2024
| Company Name | Zoom |
| Website | Click here |
| Positions | Multiple Openings |
| Designation | Service Engineer |
| Eligibility | Any Graduates/ Post Graduates, BE, B.Tech, MBA, MCA, BCA, ME, M.Tech |
| Batch | 2021, 2022, 2023, 2024 batch |
| Job location | Bangalore |
| Salary- CTC | Not Disclosed |
| Experience | Freshers |
| Last Date to Apply | Apply ASAP |
(Candidates should apply as soon as possible, before the link gets expired)
Always read details carefully before applying.
Responsibilities
- Monitor and manage service quality
- Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution.
- Collect information and document bugs with Engineering for product issues that are impacting customers. Build process or troubleshooting documentation in the support knowledge base. Deliver against customer experience and efficiency targets.
- Collaborate with multiple tiers of support, act as an escalation point, and investigate complex/corner issues.
- Assess and prioritize customer cases to ensure timely response and resolution according to service standards and best practices, with an emphasis on escalated cases.
- Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience. Serve as internal and external point of contact on customer matters and ensure customer issues are resolved as expediently as possible
Qualification Required
- B. E / B Tech: 2022, 2023, 2024 batch
Recruitment Process of Zoom
- Application Screening
- Online Aptitude Assessment
- Coding Assessment
- Techno managerial Interview
- HR Interview
For Regular Job Updates
About Company
Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We’re proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.
How to apply for Zoom off campus hiring drive 2024?
Apply Link/ Registration Link: Click here to apply for off campus drive of Zoom
